Ready for your digital doctor’s visit?

With the Medgate App you can get the doctor to come to you.

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The digital doctor's visit for patients

Update

As a partner of the FOPH, we are also providing important information about the new coronavirus.

Info Coronavirus
New Coronavirus

Coronavirus testing

You can get tested for the novel coronavirus at the Medgate Mini Clinic in Basel.

Book a test appointment
Coronavirus testing at the Medgate Mini Clinic

Your doctor is always available for you

Flu? Cough? Skin rash? We can help you. Our experienced doctors are there for you and your family around the clock, 365 days a year. No matter where you are – at home, in the office or on vacation. With the Medgate App you save time and money.

How it works

With the Medgate App you always have the doctor with you.
1

Consulting the Medgate App

Enter your symptoms into the Medgate App and you will receive a recommendation as to whether treatment by Medgate doctors by phone or video or a visit to your family doctor would be best for your concern.

2

Making an appointment

Book an appointment for a consultation with a doctor by phone or video – up to 48 hours in advance, even in the middle of the night or on a weekend.

3

Treatment by phone or video

Our experienced doctors will contact you punctually at the chosen time and will give you expert advice and treatment.

Our services

Prescription

We send prescriptions for medication directly to your pharmacy.

Medical certificate

At their discretion, our doctors can issue a sick leave certificate according to our guidelines.

Image evaluation

Send us photos of the affected areas (e.g. skin rash, injury) directly via the Medgate App.

Treatment plan

After the consultation, you can find all the information about the recommended treatment in the Medgate App.

Referral

Thanks to a referral letter and our Swiss-wide network, you can quickly get an appointment with a specialist.

Prescription

In some cases our doctors can issue a prescription for physiotherapy.

Advice on vaccinations and travel

We can advise you on vaccinations and travel on behalf of the Swiss Federal Office of Public Health.

Quick and expert treatment thanks to telemedicine and Digital Health

The Medgate App gives you quick and easy access to expert medical help. Experience a digital visit to the doctor with the video.

Costs

The consultation is billed as part of the statutory benefits by the health insurance company (just like a visit to the doctor) and is recognized by all Swiss health insurers.
A teleconsultation costs an average of CHF 50.00.

In addition, some insurance models of our health insurance partners do not even incur any franchise or deductible costs.

In safe hands

20

Years of experience

110

Experienced Doctors

100%

Recognised by all Swiss health insurers

95%

Patient satisfaction

Our doctors

At Medgate you will be advised and treated by experienced doctors of a variety of specialties. All our doctors are specially trained for telemedicine and take time for personal and competent care.

At Medgate, there are doctors of all ages with a wide range of expertise in many specialties. This diversity is very valuable, and our patients really benefit from their knowledge and experience.

Dr. med. Celia von Gossler, Medical Director Medgate Tele Clinic

Telemedicine is ideal for people who find it difficult to visit a doctor's practice for professional, personal or other reasons. As a telemedicine doctor, my job is not just to listen to the patient, but to see him and his concerns as a whole - even if I can only do so over the phone.

Dr. med. Julia Grüninger-Endres, Doctor Medgate Tele Clinic

Telemedicine offers patients a wide range of consultation services in all medical matters – both in emergencies and in numerous less urgent health issues. The treatment is also prompt, available around the clock and almost anywhere in the world.

Sebastian Schwarzbach, Doctor Medgate Tele Clinic

Our Swiss-wide network

Our doctors can often complete your treatment. But even if this is not possible and you need to consult a doctor in a hospital or elsewhere, we can still help you. The Medgate Partner Network is the largest network in Switzerland. It consists of over 2,700 specialists, family doctors, hospitals, physiotherapists, chiropractors, nutritionists and pharmacists. This guarantees that you’ll receive the treatment you need as quickly as possible.

Satisfied patients

Your satisfaction is important to us. That's why we're proud to say that 95% of our patients are satisfied with our services.

«Medgate has spared me a trip to the doctor on several occasions – as a mother of two daughters this is a tremendous relief.»

Family Dacherl – Interview on the Medgate Blog

«I received very competent advice without a long wait. Thank you very much for your great support - I’m really impressed by Medgate.»

lsabelle Wermelinger

«My consultation at Medgate was competent and friendly, and I felt that I was taken seriously. Thank you for your commitment!»

Daniel Brechbühl

Die Medgate App ist einfach, schnell und sicher.

Download the Medgate App

We’re here for you all year round, day and night. No matter where you are, more than 100 of our experienced doctors can look after you. Get the doctor to come to you!

Download for iOS Download for Android

Latest news

Cough diagnosis via app

As the first European partner of ResApp, Medgate is integrating the acute respiratory diagnostic test ResAppDx into the Medgate App in a pilot project.

Press release

Coronavirus information

Get answers to the most frequently answered questions here and determine whether you may have been infected with the coronavirus and what you should do.

Find out more

Experience the Medgate App

With the Medgate App, your doctor is always in easy reach. Experience a digital visit to doctor in this video (German):

Watch video

Best Global Telemedicine Provider 2020

CFI.co announced Medgate as the winner of the award «Best Global Telemedicine Provider 2020».

Find out more

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