News on the current coronavirus outbreak

Answer your questions and get recommendations

Are you unsure whether you may have been infected with the coronavirus and don’t know how you should respond? Complete the questionnaire to get an immediate recommendation about what to do in your situation according to the Federal Office of Public Health (FOPH) guidelines.

How we can help you

Infoline
On behalf of the Federal Office of Public Health (FOPH), we are running the federal government’s official coronavirus hotline, which you can reach by calling

+41 58 463 00 00
(daily from 6 a.m. to 11 p.m.)

Medical advice and treatment
If you are ill and need medical attention, our doctors are available to help you around the clock. The Medgate App allows you to book a consultation by phone or video.

Coronavirus-Test buchen

In der Medgate Mini Clinic in Basel können Sie sich auf das Coronavirus testen lassen. Wir verfügen über Antigen-Schnelltests, PCR-Tests und Antikörper-Tests. Die Tests werden nur mit vorab gebuchtem Termin durchgeführt.

Je nach Situation übernimmt der Bund die Kosten für den Test. In bestimmten Situationen wie z. B. vor einer Reise, sind auch Tests auf Selbstzahler-Basis möglich. In diesem Fall können Sie mit folgenden Kosten rechnen:

  • Schnelltest CHF 57.50
  • PCR-Test CHF 156.-
  • Antikörper-Test CHF 99.-

Coronavirus-Test buchen

Benefits of telemedicine

In the current situation, telemedicine is playing a key role in ensuring the provision of medical care.

  • Our doctors can treat you right at home via phone or video.
  • This reduces the risk of infection in waiting rooms and out in public.
  • The number of visits to doctors’ offices is reduced, which helps to keep the healthcare system from being overwhelmed.