Skin rash

Get a diagnosis for your skin problem via the app: Get quick and easy help from our team of dermatologists—no appointment needed.

Over 25 years of experience in telemedicine

Over 8 million treatments performed

93% say, “Medgate was able to help me.”

Junge Frau im grünen Pullover nutzt ihr Smartphone auf dem Balkon
Junge Frau im grünen Pullover nutzt ihr Smartphone auf dem Balkon

Your Benefits

  • Submit a skin rash for evaluation via the questionnaire in just a few minutes
  • Medical feedback within 48 hours (on business days)
  • Treatment by experienced dermatologists
  • Personalized skin assessment and treatment recommendation

Skin rash

Skin rashes are one of the most common medical concerns. They can take many forms—ranging from mild redness to extensive skin changes. A medical evaluation helps identify the cause and initiate the appropriate treatment.

What is a rash?

A skin rash (medical term: exanthem) refers to a change in the skin—usually covering a broad area—that can manifest as redness, blisters, pustules, scaling, or swelling. Rashes can appear anywhere on the body—either in localized areas or over a wide area.

The causes of skin rashes are varied. Often, they are harmless, temporary reactions; in some cases, however, rashes may indicate an underlying condition that requires medical evaluation.

1 Fill out the questionnaire

In the Medgate app, under “Skin Check,” you can answer a few short questions about your skin condition and your overall health.

2 Upload photos

Next, upload photos of the affected areas so that our dermatologists can examine them.

3 Medical Assessment

Our dermatologists will process your request within 48 hours (on business days). You will receive your personalized skin assessment, a tailored treatment recommendation, and—if necessary—a corresponding prescription.

Costs

Telemedical skin consultations with Medgate are billed as part of statutory benefits through health insurance (similar to a visit to a doctor’s office) and are recognized by all Swiss health insurers. During the day on weekdays, a teleconsultation costs an average of CHF 50.

In certain insurance plans offered by our partner health insurers, there are not even any costs related to the deductible or copayment.

Here's How Medgate Can Help

  • Response from a dermatologist within 48 hours (on business days) via chat
  • Prescription issuance
  • If necessary: Issuance of referrals to a dermatologist near you
  • After diagnosis: Provision of a treatment plan in the app
  • Experienced doctors licensed in Switzerland and trained in telemedicine
  • Service available in 4 languages: German, French, Italian, and English
  • High level of expertise thanks to over 25 years of experience in telemedicine
  • Recognized by all Swiss health insurers

Medgate App: Ärztlicher Rat rund um die Uhr von der Dachterrasse
Medgate App: Ärztlicher Rat rund um die Uhr von der Dachterrasse

Frequently Asked Questions

Medgate App: Ärztlicher Rat rund um die Uhr von der Dachterrasse
Medgate App: Ärztlicher Rat rund um die Uhr von der Dachterrasse

Everything in one place with the Medgate app

In addition to the “Diagnose a Skin Problem” service, the Medgate app offers other practical features:

  • Appointment booking: take advantage of last-minute openings
  • Receive your treatment plan and other documents in the app
  • Chat directly with the Medgate medical team
  • Save your favorite doctors
  • Digital symptom questionnaire with automated initial assessment
  • Receive appointment reminders and health recommendations

With the Medgate app, you’re always prepared in case of an emergency. Download it for free now.

Common Types of Skin Rashes

There are various types of skin rashes, which differ in appearance, cause, and course:

Allergic rash (e.g., contact dermatitis)

It is caused by contact with a trigger (e.g., plants, metals, cosmetics) or as a reaction to an allergen (e.g., food, medications). Typical symptoms include redness, hives, and severe itching.

Infectious rash

Caused by viruses, bacteria, or fungi. Well-known examples include smallpox, measles, rubella, and scarlet fever. Many infectious rashes are contagious.

Eczema (e.g., neurodermatitis / atopic dermatitis)

A chronic inflammatory skin condition characterized by intermittent, itchy skin lesions. Often occurs in conjunction with allergies or asthma.

Psoriasis

A chronic, noncontagious skin condition characterized by silvery, scaly, red patches of skin. It most commonly occurs on the elbows, knees, and scalp.

Hives (Urticaria)

Sudden, itchy hives that can change rapidly. The causes are varied—ranging from allergies and infections to stress, or even no apparent cause.

Athlete's Foot

A fungal infection of the skin that usually starts between the toes and can spread to the soles of the feet. Typical symptoms include itching, a burning sensation, and flaky or cracked skin. It is contagious and is often transmitted in damp environments such as swimming pools or showers.

Shingles

A painful viral infection caused by the reactivation of the varicella-zoster virus (the virus that causes chickenpox). It manifests as a band-like, blistering rash, usually on one side of the body. Older adults and immunocompromised individuals are particularly susceptible.

Sunburn

An acute inflammatory reaction of the skin caused by excessive UV radiation, characterized by redness, swelling, and pain. In severe cases, blisters and a general feeling of illness may occur. Repeated sunburns increase the long-term risk of skin cancer.

Rash

A general skin condition that can manifest as redness, spots, blisters, or pustules. The causes are varied and range from allergies and infections to drug intolerances or skin irritation. An accurate diagnosis often requires a medical evaluation.

Rash after a tick bite (erythema migrans = migratory erythema)

A typical early sign of Lyme disease that spreads as a circular redness around the bite site. It usually appears a few days to weeks after a tick bite and is an important warning sign of a possible infection. Early medical treatment with antibiotics is crucial.

Insect bites

Local skin reactions caused by stings or bites from insects such as mosquitoes, bees, or wasps, which manifest as redness, swelling, and itching. For most people, the symptoms subside after a short time. However, people with allergies may develop more severe reactions, including anaphylactic shock.

Drug reaction

Some medications can cause skin rashes as a side effect. These can range from mild redness to serious reactions.

Symptoms – How Can You Tell If You Have a Skin Rash?

Skin rashes can manifest in many different ways. Typical signs include:

  • Redness, either widespread or in spots
  • Blisters, pustules, or nodules
  • Scales or crusts
  • Swelling of the skin
  • Itching, burning, or pain
  • A sensation of warmth or tightness in the affected area
  • Change in skin color (lighter or darker than the surrounding skin)

The exact appearance, location, and accompanying symptoms (e.g., fever, general feeling of illness) are important clues for the medical diagnosis.

Causes and Risk Factors

Skin rashes can have many different causes:

  • Allergic reactions (to food, medications, cosmetics, plants, insect bites)
  • Infections caused by viruses, bacteria, or fungi
  • Chronic skin conditions (e.g., eczema, psoriasis)
  • Stress and psychological strain
  • Heat or excessive sun exposure
  • Friction or pressure on the skin
  • Hormonal changes
  • Autoimmune diseases
  • Side effects of medications

Treatment Options

Treatment depends on the cause of the rash and is determined by a doctor. Generally, a distinction is made between:

Local Therapy

Creams, ointments, or lotions are used to treat many types of rashes—for example, corticosteroid-containing and/or antiseptic preparations for inflammatory reactions not caused by bacteria, or antifungal agents for fungal infections.

Systemic Therapy

In cases of extensive or severe rashes, tablets or other systemic medications (e.g., antihistamines for allergies, antibiotics for bacterial infections) may be used.

Treatment of the underlying cause

If a trigger is identified (e.g., a contact allergen or a medication), avoiding it is the top priority.

Symptomatic measures

Cooling the affected areas of skin can relieve itching and swelling

  • Avoid scratching to prevent secondary infections in other areas of the body
  • Use mild, fragrance-free skin care products

Doctors select the appropriate treatment based on the individual diagnosis and the patient’s symptoms.

Teledermatology – Digital Skin Evaluations

Skin problems are among the most common concerns that can be assessed via telemedicine. By reviewing photographs of the affected skin area, doctors can make an initial assessment—without the patient having to visit the office in person.

During a telemedical evaluation of skin changes, doctors typically review photos of the affected areas along with information on symptoms, duration, pre-existing conditions, and any accompanying symptoms.

Whether a telemedicine consultation is appropriate in a specific case depends on the nature and severity of the skin change and is determined by the treating physician. In cases of extensive rashes, severe systemic symptoms, or suspicion of a serious illness, a physical examination is generally indicated.

Frequently Asked Questions

When is medical attention necessary?

A medical evaluation is recommended in the following situations:

  • The rash is spreading rapidly or changing significantly
  • Accompanying symptoms such as fever, chills, or a general feeling of illness are present
  • The rash is very painful or severely inflamed
  • The rash appears after taking a new medication
  • Children or infants are affected
  • The rash persists for more than one to two weeks without improvement
  • The cause of the rash is unclear

If you experience any of the following symptoms, call emergency services (144) or go to an emergency room immediately:

  • A rash accompanied by shortness of breath, difficulty swallowing, or facial swelling (possible signs of a severe allergic reaction / anaphylaxis)
  • Extensive peeling of the skin or blistering
  • Sudden, severe rash accompanied by a high fever

Contact

If you have any questions, our medical team is available to assist you: +41 58 387 77 88 (Medgate patient reception, available 24/7).

Disclaimer

These articles are provided for informational purposes only and should not be used for diagnostic or therapeutic purposes. They are not a substitute for personal medical consultation and treatment. Medgate has carefully compiled this information but cannot guarantee its accuracy or completeness. Medgate assumes no liability for any damages that may result from the use of this information. Are you sick and need help? Our doctors are available to you around the clock via the Medgate app.

Privacy Notice

In addition to cookies that are technically necessary, we also use cookies on this website for marketing purposes. In doing so, personal data about you may be collected, analyzed, and shared with third parties. Details regarding this data processing can be found in our privacy policy.

Necessary cookies are always loaded