Psoriasis
Get a diagnosis for your skin problem via the app: Get quick and easy help from our team of dermatologists without an appointment.
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Your Benefits
- Use the questionnaire to assess psoriasis in just a few minutes
- Medical feedback within 48 hours (on business days)
- Treatment by experienced dermatologists
- Personalized skin assessment and treatment recommendation
Psoriasis
What is psoriasis?
Psoriasis is a chronic inflammatory condition that primarily affects the skin, but in some cases can also involve the joints and other organs. In people with psoriasis, the skin renews itself much faster than normal—in just a few days instead of about four weeks. This leads to the characteristic buildup of scales on the skin’s surface.
Psoriasis is not contagious and is not transmitted through skin contact or any other means.
1 Fill out the questionnaire
In the Medgate app, under “Skin Check,” you can answer a few short questions about your skin condition and your overall health.
2 Upload photos
Next, upload photos of the affected areas so that our dermatologists can examine them.
3 Medical Assessment
Our dermatologists will process your request within 48 hours (on business days). You will receive your personalized skin assessment, a tailored treatment recommendation, and—if necessary—a corresponding prescription.
Costs
Telemedical skin consultations with Medgate are billed as part of statutory benefits through health insurance (similar to a visit to a doctor’s office) and are recognized by all Swiss health insurers. During the day on weekdays, a teleconsultation costs an average of CHF 50.
In certain insurance plans offered by our partner health insurers, there are not even any costs related to the deductible or copayment.
Here's How Medgate Can Help
- Response from a dermatologist within 48 hours (on business days) via chat
- Prescription issuance
- If necessary: Issuance of referrals to a dermatologist near you
- After diagnosis: Provision of a treatment plan in the app
- Experienced doctors licensed in Switzerland and trained in telemedicine
- Service available in 4 languages: German, French, Italian, and English
- High level of expertise thanks to over 25 years of experience in telemedicine
- Recognized by all Swiss health insurers

Frequently Asked Questions
How much does the service cost?
Can all dermatological concerns be addressed through the app? Is it possible for my skin problem inquiry to be rejected?
Where can I fill my prescription?
Do I need to talk to a doctor?
Is my data secure?

Everything in one place with the Medgate app
In addition to the “Diagnose a Skin Problem” service, the Medgate app offers other practical features:
- Appointment booking: take advantage of last-minute openings
- Receive your treatment plan and other documents in the app
- Chat directly with the Medgate medical team
- Save your favorite doctors
- Digital symptom questionnaire with automated initial assessment
- Receive appointment reminders and health recommendations
With the Medgate app, you’re always prepared in case of an emergency. Download it for free now.
How common is psoriasis?
Psoriasis is one of the most common chronic diseases. In Western countries, an estimated 2–3% of the population is affected. The disease can occur at any age, but it often first appears between the ages of 15 and 25 or between the ages of 50 and 60.
Symptoms – How can you tell if you have psoriasis?
Psoriasis can manifest in different ways depending on its form and severity. Typical signs include:
- Clearly defined, reddened skin plaques
- Silvery-white scales on the plaques
- Itching, burning, or a feeling of tightness
- Dry, cracked skin that occasionally bleeds
- Changes in the nails (pitting, discoloration, separation from the nail bed)
- Joint pain and swelling in psoriatic arthritis
Typical areas where psoriasis occurs:
- Elbows and knees (extensor surfaces)
- Scalp
- Back and buttocks
- Hands and feet
- Nails
- Less commonly: face, genital area
Types of Psoriasis
There are various forms that differ in appearance and location, for example:
Psoriasis vulgaris (Plaque Psoriasis)
The most common form, accounting for approximately 80–90% of cases. It presents with the typical silvery, scaly, reddish plaques, primarily on the elbows, knees, scalp, and back.
Guttate psoriasis (drop-like psoriasis)
Small, teardrop-shaped lesions that often appear after a bacterial infection (e.g., scarlet fever). They often affect younger patients.
Inverse psoriasis
Affects body folds (armpits, groin, buttocks). No visible dandruff, but reddened, shiny skin.
Pustular psoriasis
A rarer form characterized by pus-filled, non-infectious pustules on the skin.
Psoriatic Arthritis
Approximately 20–30% of people with psoriasis develop inflammatory joint involvement. This can occur independently of skin findings and should be evaluated by a rheumatologist.
Causes and Triggers
Psoriasis results from a combination of genetic predisposition and environmental factors:
- Genetic predisposition
Psoriasis tends to run in families. If one or both parents have the condition, the risk of developing it is increased. The exact genetic mechanisms have not yet been fully elucidated. - Immunological Overreaction
The immune system plays a central role: Certain immune cells trigger an excessive inflammatory response, which causes accelerated skin renewal.
Possible triggers for flare-ups (vary by individual):
- Infections (e.g., strep throat)
- Stress and psychological strain
- Certain medications (e.g., beta-blockers, lithium, nonsteroidal anti-inflammatory drugs)
- Skin injuries (Köbner phenomenon)
- Alcohol and nicotine
- Hormonal changes
- Climatic factors (e.g., cold, dryness)
Treatment Options
The treatment of psoriasis is tailored to each individual and is supervised by a doctor. It depends on the affected area of the body, the severity of the condition, and the patient’s overall health. Generally, a distinction is made between:
Local Therapy
For mild to moderate psoriasis, creams, ointments, or lotions are used:
- Corticosteroids (anti-inflammatory, limited duration of use)
- Vitamin D analogs (e.g., calcipotriol, which slow down skin renewal)
- Combination preparations of corticosteroids and vitamin D analogs
- Moisturizing and nourishing basic therapy (also important between flare-ups)
Light Therapy (Phototherapy)
UV light can reduce inflammatory reactions in the skin. The treatment is performed under medical supervision at specified intervals between sessions.
Systemic therapy (for moderate to severe psoriasis)
In cases of severe psoriasis that does not respond adequately to topical treatments, systemic therapies may be used:
- Conventional systemic therapies (e.g., methotrexate, cyclosporine, acitretin)
- Biologics (e.g., TNF-alpha inhibitors, IL-17 or IL-23 inhibitors): targeted therapies that intervene in the inflammatory cascade
- Small molecules (e.g., JAK inhibitors, PDE4 inhibitors)
Specialized physicians select the appropriate therapy based on the patient’s individual findings and risk profile.
Psoriasis and Quality of Life
Psoriasis is not just a skin condition—it can significantly impair the quality of life for those affected. Visible skin lesions, chronic itching, and the knowledge that the condition is incurable can contribute to psychological distress such as shame, social withdrawal, or depressive moods.
At the same time, stress is considered one of the most common triggers for flare-ups. This connection can create a vicious cycle. If you experience ongoing psychological distress due to the condition, it is advisable to discuss this with your healthcare provider.
Psoriasis and Comorbidities
Patients with psoriasis are at increased risk for certain comorbidities that should be taken into account by their doctors:
- Psoriatic arthritis (inflammatory joint disease)
- Cardiovascular diseases
- Metabolic syndrome (obesity, elevated blood lipid levels, diabetes)
- Inflammatory bowel diseases (e.g., Crohn’s disease)
- Mental health conditions (depression, anxiety disorders)
Regular medical follow-up is therefore particularly important for psoriasis.
Teledermatology for Psoriasis
Skin conditions such as psoriasis are among the common concerns for which a telemedical evaluation may be possible. By reviewing photographs of the affected skin areas, doctors can make an initial assessment—for example, to evaluate an acute flare-up or to monitor the progression of a known condition.
A telemedical evaluation typically takes into account photos of the affected skin areas as well as information on symptoms, duration, previous treatment, and any potential triggers.
Whether a telemedicine consultation is appropriate in a specific case depends on the severity of the condition and the patient’s individual situation and is determined by the treating physicians. A physical examination is generally indicated if psoriatic arthritis is suspected, in cases of severe disease, or upon initial diagnosis.
Frequently Asked Questions
Is psoriasis contagious?
Is psoriasis curable?
Can diet affect psoriasis?
What role does stress play in psoriasis?
Can I exercise if I have psoriasis?
What is the Köbner phenomenon?
Can psoriasis affect children as well?
What is psoriatic arthritis?
When is medical attention necessary?
A medical evaluation is recommended in the following situations:
- First occurrence of skin lesions typical of psoriasis
- An acute flare-up that does not improve despite previous treatment
- Spread of skin lesions to new areas of the body
- Involvement of the nails or scalp, or joint pain
- Joint pain, swelling, or morning stiffness (suspected psoriatic arthritis)
- Severe itching or pain that interferes with daily life
- Psychological distress caused by the condition
- Uncertainty about the diagnosis or current treatment
If you experience any of the following symptoms, you should immediately call emergency services (144) or go to an emergency room:
- Extensive redness over the entire body accompanied by fever and a general feeling of illness (erythroderma—a rare, severe form of the disease)
- Extensive pustule formation accompanied by fever (generalized pustular psoriasis)
Contact
If you have any questions, our medical team is available to assist you: +41 58 387 77 88 (Medgate patient reception, available 24/7).
Disclaimer
These articles are provided for informational purposes only and should not be used for diagnostic or therapeutic purposes. They are not a substitute for personal medical consultation and treatment. Medgate has carefully compiled this information but cannot guarantee its accuracy or completeness. Medgate assumes no liability for any damages that may result from the use of this information. Are you sick and need help? Our doctors are available to you around the clock via the Medgate app.