Digital consultation

No matter where you are – our doctors are there for you night and day in the Medgate Tele Clinic by telephone or video.

Play video


Book a video consultation with the Medgate App. Then talk to your doctor – live and face to face.


Make an appointment at any time, day or night, and a doctor will contact you right away – or whenever it suits you best.


Benefit from the experience of our doctors in various specialties and their broad range of expertise.

We’ll look after you.


Make an appointment

Book an appointment with the Medgate App for a medical consultation over the phone or with a video link – or just call our Patient Reception:

0844 844 911


Speak to a doctor

An experienced doctor will contact you on the agreed date and time, discuss your concern with you and give you expert treatment.


See your treatment plan

We send your digital treatment plan directly to your Medgate App or to your email address. That will give you all the information about your recommended treatment.

How can we help you?

We send prescriptions for medication directly to your pharmacy.
Doctor's certificate
Our doctors can also certify that you cannot attend your workplace.
With a referral letter, you’ll receive an appointment with the specialist within a reasonable time.
Image evaluation
Photos of affected areas help our doctors to reach a diagnosis.
Advice on vaccinations and travel
We can advise you on vaccinations and travel on behalf of the Federal Office of Public Health.

Who can take advantage of this offer?

Many Swiss health insurers rely on Medgate's extensive experience. Our partners offer their customers our services in various insurance models. In the Telmed models, Medgate is your first contact for any health concerns. We not only assist you around the clock, but you also benefit from a premium discount from your health insurer. Isn’t your health insurer a Medgate partner? Then become a Medgate Member.

Learn more

Our partners


Years of experience

7 Mio.