24/7 medical treatment

Medgate App – Download for free

Book a doctor’s appointment online

Quickly and easily get a doctor's appointment for medical consultation and treatment.

Book doctor’s appointment online

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Arzttermin Buchen

Overview of services

Book a doctor’s appointment online

With online booking, you can get medical advice quickly and easily around the clock, wherever you are. Select a suitable time slot and choose your preferred language. A Medgate doctor will contact you at the agreed time.

Receive prescriptions and remedies.

The doctor issues a prescription or order (e.g. for physiotherapy) if necessary. You will receive the order after your treatment. A prescription is sent to the pharmacy you have selected.

Request doctor's certificate

Are you sick and you need a doctor's medical certificate? With telemedical treatment you can avoid crowded waiting rooms. The doctor will advise and treat you over the phone, and then issue a medical certificate if required. This will be sent to you after the consultation.

It’s very easy


Enter your personal data

To book an appointment online, you will need your Swiss health insurance number and a mobile phone.

Book an appointment


Select the desired date

Book a doctor's appointment by phone - up to 48 hours in advance, even in the middle of the night or on weekends.


Medical treatment

Our experienced doctors will contact you by phone at the selected time and provide you with competent advice and treatment.

Settlement via your health insurance

The consultation is billed via the health insurance company within the scope of the statutory benefits (analogous to a visit to a doctor's office) and is recognized by all Swiss health insurers. During weekdays, a teleconsultation costs on average of CHF 50. Surcharges apply at night between 10 p.m. and 7 a.m. as well as on weekends and holidays.

In certain insurance models with our partner health insurers, there are no costs such as franchises or deductibles.

Book an appointment with a doctor online

Experienced medical team

  • High competence thanks to more than 20 years of experience in telemedicine
  • Experienced physicians trained in telemedicine and licensed to practice in Switzerland
  • 4-language service: English, French, German and Italian
  • Recognized by all Swiss health insurers

Everything in one place with the Medgate App

Did you know that you can also book your doctor's appointment yourself with the Medgate App?
Your advantages:

  • Booking appointments: benefit from short-term availability
  • Get your treatment plan and other documents via the App
  • Chat directly with Medgate’s medical team
  • Record your favorite doctors
  • Connect wearables and share health information with the medical team
  • Symptom checker with artificial intelligence
  • Receive appointment reminders and health recommendations

With the Medgate App, you are always prepared in case of an emergency. Download the App now for free.