Our offer for cantons

Reduce costs and save resources with Medgate's medical emergency telephone service

Medical services for you and your residents

As a pioneer in telemedicine and digital healthcare with 20 years of experience, we have expertise and offers designed specifically for the needs of the public – for example local emergency telephone services. Medgate is able to establish a medical emergency service in your region within a few weeks’ time and consults with all parties involved.

24/7 emergency medical service for your residents

We manage the medical emergency service in your region and support the emergency departments of hospitals as well as the regional doctors of the emergency service. This does not incur any costs for your administration. The costs of medical care by Medgate's doctors are billed to the health insurance company according to the 'user pays' principle in the context of statutory benefits.

How it works

Corona pandemic management

We operate a corona virus hotline on your behalf as the first point of reference for the concerns of your region’s residents. We can also assist you with a support hotline for making a vaccination appointment. We book and coordinate the Covid-19 vaccination appointments in your region. Medgate has been operating information hotlines for the population and professionals on behalf of the Swiss Federal Office of Public Health (FOPH) for some years, and can therefore draw on considerable experience in the operation of hotlines.

That's why Medgate is the ideal partner

  • Establish a 24/7 medical emergency service
  • Support of emergency departments
  • No costs for the region, support for taxpayers
  • Experience in the operation of a regional emergency telephone service
  • 20 years of experience in telemedicine and digital health
  • Independent medical service provider with the same rights and obligations as a medical practice
  • Established and evidence-based telemedicine guidelines

Interested in working together?

We would be happy to discuss the main features of our collaboration with you in person. Your contact person is Sabine Helterlin, Market Manager.