We’re here for you.

Have you got any questions, requests or suggestions? Then please contact us.

Medical issues

We’re here for you day and night, all year round. No matter where you are, our 110 experienced doctors will give you expert advice and treatment.

Download the Medgate App here:


You can also reach us by phone:

Customer service

Do you have any questions about our services, praise or criticism? Just contact us by phone or in writing. We will be happy to help you:

061 377 88 28 Monday to Friday
8 a.m. - 12 noon, 1.30 p.m. - 5 p.m.

Questions about the company

For business inquiries or if you are interested in a cooperation, please contact us at:

Contact form

You can also send us your request with the form below.

Please note that you cannot use this form for medical inquiries or appointment notifications. Contact us for these with the Medgate App.

Information on data protection
Protection of your personal data is very important to us.
We will only transmit your data in order to process your request.
Please see Medgate’s Privacy Policy for more information.

Our locations

Medgate Tele Clinic

061 377 88 44

Medgate Mini Clinic Basel

TopPharm Apotheke Barfüsserplatz
Steinenberg 23
4051 Basel
Opening Hours
Monday to friday
8.30 am - 6pm

10am - 6pm

Appointments outside opening hours can be arranged online.
061 377 88 44

Medgate Mini Clinic Novartis Campus

Accessible only to employees on the Novartis Campus
WSJ 103 P / Lichtstrasse 35
4002 Basel
Opening Hours
Monday to Friday
7.30 am - 04.30 pm