Quick medical assistance for adults and children

Billing via health insurance.

Adult emergency

Kids Line

Rapid assistance over the emergency telephones

Medgate Emergency gives you access to our doctors as quickly as possible in case of a medical emergency. In addition, we operate a medical emergency telephone service on behalf of clinics, medical associations and cantons, thus relieving and supporting numerous institutions.

Medgate Emergency

In urgent medical cases, you can reach our emergency team by calling Medgate’s emergency number, 058 387 78 00.

The consultation is billed via health insurance as part of the statutory benefits (similar to a doctor's visit in a practice) and is recognised by all Swiss health insurers.

Adult emergency

In a life-threatening situation, please call 144 directly.

Kids Line for emergencies in children and adolescents

Medgate offers this service in collaboration with various children's hospitals. If your child is not feeling well, our medical team will be able to provide fast and straightforward medical advice via the following phone number:

058 387 78 77 (billing via health insurance)

Kids Line

Medgate App

Be prepared for the next emergency and download the Medgate App for free from the store. That way you have everything at hand in case of an emergency.

Download for iOS

Download for Android

Book doctor’s appointment