Hotlines and emergency telephone services

Emergency call

Kids Line call

Rapid assistance over the emergency telephones

Medgate Emergency gives you access to our doctors as quickly as possible in case of a medical emergency. In addition, we operate a medical emergency telephone service on behalf of clinics, medical associations and cantons, thus relieving and supporting numerous institutions. We also manage medical hotlines for the Swiss federal government.

Medgate Emergency

In urgent medical cases, you can reach our emergency team by calling Medgate’s emergency number, 0800 888 333.

Emergency call

In a life-threatening situation, please call 144 directly.

Kids Line for emergencies in children and adolescents

Medgate offers this service in collaboration with various children's hospitals. If your child is not feeling well, our medical team will be able to provide fast and straightforward medical advice via the Medgate App or the phone number 0900 11 44 11.

Call Kids Line

Kids Line Info

Vaccination hotline

On behalf of the Swiss Federal Office of Public Health, Medgate manages the medical advice hotline for vaccination questions on 0844 448 448.

Call vaccination hotline

Medgate App

Be prepared for the next emergency and download the Medgate App for free from the store. That way you have everything at hand in case of an emergency.

Download for iOS

Download for Android